Privacy Policy

Effective date: September 5, 2025 • Buffalo Ridge Fence & Deck (“Buffalo Ridge,” “we,” “us,” or “our”)

This Privacy Policy explains how Buffalo Ridge Fence & Deck collects, uses, and shares information when you visit our website, request a quote, schedule service, or otherwise interact with us online or offline.

We keep things simple: we only collect what we need to deliver quotes, schedule appointments, provide service, and keep you informed.

Information We Collect

Contact details (name, email, phone number, address/ZIP) when you request a quote or contact us.
Project details (service type, property info, preferences, photos you upload).
Communications (emails, texts, phone calls) related to scheduling, support, and service updates.
Device & usage data (IP address, browser, pages viewed) collected via cookies or analytics tools.

How We Use Your Information

Provide quotes, schedule appointments, and complete fencing/decking services.
Respond to questions and provide customer support.
Send service updates, reminders, and relevant offers (you can opt out anytime).
Improve our website, services, and communications.
Comply with legal obligations and protect our business and users.

Cookies & Tracking

We may use cookies and similar technologies to operate the site, remember your preferences, and understand site usage. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. If you block cookies, some features may not function as intended.

SMS & Text Messaging Terms

Consent to Texts. By providing your phone number, you expressly consent to receive text messages from Buffalo Ridge Fence & Deck regarding your inquiries, appointment scheduling, service updates, and other relevant communications. Message frequency may vary depending on your interactions with us. Message and data rates may apply.

Help & Support. Reply HELP for more information or contact us at [email protected] or (402) 281-8543.

Opt-Out. To stop receiving messages at any time, simply reply STOP. No further messages will be sent.

We will never sell your mobile number. Text content relates only to your Buffalo Ridge requests, quotes, scheduling, and service updates.

Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, but we work to protect your data and limit access to authorized personnel.

Data Retention

We retain personal information only as long as needed for the purposes described in this Policy (e.g., providing quotes and services), to comply with legal obligations, resolve disputes, and enforce agreements.

Your Choices & Rights

Access/Update. Contact us to access or correct your information.
Marketing Opt-Out. Unsubscribe from emails via link in the message; reply STOP to texts to opt out of SMS.
Do Not Track. Browser “DNT” signals are not consistently recognized by industry standards, so we do not respond to DNT at this time.
State/Regional Rights. Depending on your location, you may have additional privacy rights. Contact us to exercise them.

Third-Party Services

Our website may link to third-party sites or use third-party tools (e.g., maps, analytics, embedded forms). These parties may collect information subject to their own privacy policies. We recommend reviewing those policies.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” above reflects the latest version. Material changes will be posted on this page.

Contact Us

Questions about this Policy or your data? Reach us at [email protected] or (402) 281-8543.

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